Ray Spencer

Had the two piece Motorcraft Spark Plugs changed out in the 2007 GT to the one piece Champion 7989. Some pics of the broken plugs. 7 hours of labor to get them out. New plugs, Lisle Removal Tool and Labour $525.00. I understand that there has been a class action award against Ford in the USA for this problem not sure about Canada. I will phone Ford Canada on Monday to find out.


https://www.summitracing.com/parts/cpn-7989

roddy

That sucks Ray...I was hoping it wasn't going to go that way for you. Still, it could have been worse...you didn't have to pull the heads.

Ray Spencer

Thanks. Yeah I heard about the heads being pulled on a few 5.4L trucks with the same problem, But in the end it worked out good. GT had lots of pickup and go before, now it is really spunky.

Apocalypse Pony

7 hours labour, thats brutal, whats even more brutal is the plugs. Wow.

Ray Spencer

Makes you wonder why Ford would go to such a plug. I understand that due to many complaints that the spark plug was changed in engines/Mustangs built starting in November 2007. Mine was built in May 2007 so it missed the change.

roddy

Pretty common. I've heard lots of horror stories...my wife's uncle had the ones in his F150 done last year to the tune of $1200.

herbz

Had it done on three F150's and 23/24 plugs broke. Two trucks had the head removed and total bill for the three combined was about $5000. I doubt it actually took them 7 hours to get them out. It's been a common problem for a long time and there are some guys that are really good at it.

Good luck calling Ford Ray. This class action exists for F150's. http://www.fordsparkplugsettlement.com/

roddy

Ouch!

Ray Spencer

Seven hours is what it took. The mechanic is my neighbor. I watched part of the process, very time consuming.

Ray Spencer

I did call Ford of Canada this morning and explained the spark plug issue. The response from Ford is while there may be a class action lawsuit and award in the USA there is no such class action award in Canada. Seems if I want some compensation then I would have to start a class action over the issue. But I am not about to spend a few thousand dollars to do that to recover $525.00. While the customer service representative was pleasant she further advised that she was not allowed to talk about the specifics and technical issues of the spark plug problem in 4.6 & 5.4L vehicles. Seems they know there is a problem but do not want to address it. Me wonders what happened to the slogan "The Quality Goes in Before the Name Goes On?" But i was informed by a friend who is a former claims agent for a large company that there is a class action lawsuit underway for this problem. If you have a vehicle with these type of plugs simply go to the attached link and add your name and vehicle particulars. https://l.facebook.com/l.php?u=https...GMYfrDqzwchekg