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-   -   ...having to deal with the "I know Im right" salesman (https://www.cmoc.ca/general-mustang-tech-chat-46/having-deal-i-know-im-right-salesman-14726/)

5.0GTCS 11-27-2010 07:36 AM

...having to deal with the "I know Im right" salesman
 
Hiya guys, been a while, hope everyone's fine,so during the purchase of my 2011 5.0 california special, the topic of a "awesome deal on a set of winter tires" was brought up by the salesman,I asked more specific questions, such as, what make tires, do they come with tire pressure monitoring sensors, what type of rims ect ect... I (we) were told that this dealership was offering up a deal that could not be beat,the salesman had no clue what brand tires they were,but we were assured it would be a reputable brand. He also "THOUGHT" the rims were alloys the dealership had bought in bulk, thus the deal...
I initally was not interested in this deal, I basically wanted to buy rims/tires from an outside vendor... I was not interested in running "steelies" on my new ride,but the wife was convinced it was a GREAT deal so as to not rock the boat, I went along with it!
As they were loading up the wheels on my truck to take home, I realized they were BF Goodrich winters mounted on 16" steelies...whah!!!! so I said to the salesman " I don't think those will fit on my ride," ( stock rims are 19") but he tells me, we sell tons of this package for Mustangs,so I figured, lets see what happens...
2 weeks later, I decided to change wheels to the new winter set... Ya think!!!! not even close,and of course, no sensors installed either!... I was not about to drive a 5 hr return trip to the dealer for their screwup,so I asked to have proper rims tires replaced that would fit, yesterday they dropped the new set and picked up the ones that did not fit.
The new tires are 17" CHAMPIRO WT-AX 235/55/R17 mounted on ugly ass steelies. I have never heard of this brand so I tried to do some research on them but did not find much about them other than they are made in Indonesia!!!
This reeks of "Bait & switch" to me and I am not happy with any of this going on.
I paid $1183.15 CDN for this crap??? Had I known they were about to switch from BF Goodrich to this junk I would have just turned the whole deal down.
My buddy keeps telling me to return the whole package, get my money back and buy some after market rims/tires package...
Any of you guys have any experience with this brand of tire?... Or shall I just call the dealer and tell them I want to return this load of crap and I want my money refunded, thoughts/suggestions would be appreciated here guys.:banghead:
Thanks
Mario

2tone 11-27-2010 07:40 AM

Never heard of the tire myself, but certainly you should ask them for the BFs, which you paid for. My guess though is it will be a losing battle. So, you an either stress it and fight the power and keep updating this thread on how they suck, or mount the Indonesians on the stang and enjoy the white stuff :)

SNAKEBITE 11-27-2010 07:48 AM

I WOULD NEVER take the junk they are trying to pawn on you, take'em back and get your money back. Oh and I would be pissed to boot when I get to the dealership

Everett 11-27-2010 09:15 AM

champiros
 

Originally Posted by 5.0GTCS (Post 133757)
Hiya guys, been a while, hope everyone's fine,so during the purchase of my 2011 5.0 california special, the topic of a "awesome deal on a set of winter tires" was brought up by the salesman,I asked more specific questions, such as, what make tires, do they come with tire pressure monitoring sensors, what type of rims ect ect... I (we) were told that this dealership was offering up a deal that could not be beat,the salesman had no clue what brand tires they were,but we were assured it would be a reputable brand. He also "THOUGHT" the rims were alloys the dealership had bought in bulk, thus the deal...
I initally was not interested in this deal, I basically wanted to buy rims/tires from an outside vendor... I was not interested in running "steelies" on my new ride,but the wife was convinced it was a GREAT deal so as to not rock the boat, I went along with it!
As they were loading up the wheels on my truck to take home, I realized they were BF Goodrich winters mounted on 16" steelies...whah!!!! so I said to the salesman " I don't think those will fit on my ride," ( stock rims are 19") but he tells me, we sell tons of this package for Mustangs,so I figured, lets see what happens...
2 weeks later, I decided to change wheels to the new winter set... Ya think!!!! not even close,and of course, no sensors installed either!... I was not about to drive a 5 hr return trip to the dealer for their screwup,so I asked to have proper rims tires replaced that would fit, yesterday they dropped the new set and picked up the ones that did not fit.
The new tires are 17" CHAMPIRO WT-AX 235/55/R17 mounted on ugly ass steelies. I have never heard of this brand so I tried to do some research on them but did not find much about them other than they are made in Indonesia!!!
This reeks of "Bait & switch" to me and I am not happy with any of this going on.
I paid $1183.15 CDN for this crap??? Had I known they were about to switch from BF Goodrich to this junk I would have just turned the whole deal down.
My buddy keeps telling me to return the whole package, get my money back and buy some after market rims/tires package...
Any of you guys have any experience with this brand of tire?... Or shall I just call the dealer and tell them I want to return this load of crap and I want my money refunded, thoughts/suggestions would be appreciated here guys.:banghead:
Thanks
Mario

i have them on my mustang...245 45 17s and they cost me 47 dollars each brand new...i wanted them as practice burn out rubber and they were as cheap as buying used ones...1200 bucks for 200 bucks worth of product...the salesman is going to mexico this winter on your sale alone...call em up...freak out and tell them you want your money back plus what you ordered on their dime...come on

5.0GTCS 11-27-2010 12:17 PM

Thanks guys for the input, essentially I did freak out at the sales guy,he outright offered me my money back to the penny, course he tried to say he had no idea that they switched to this cheap ass brand of tire.
I told him he's doing all the right moves to "compromise" the faith I have in the dealership and I was NOT impressed in the least... so as it now stands, I told him I want a set (4) 18" stock Mustang GT alloy rims shod in BF Goodrich winter rubber and pressure sensors installed at no cost to me other than what I have already paid, and shipped to my door.
He's going to talk to the manager about the whole mess and he'll call me back; this is the 2nd fuckup with my wheels on their part, so they better make the third time right!
If Im not completely satisfied I will take this up with the dealership owner myself,Im sure he does not want to loose my business,especially when it comes to new trucks.
I'll keep you guys updated.

Everett 11-27-2010 02:45 PM

yup...there is substantial mark up in new vehicles....even one truck less per year hurts the bottom line...good for you...i hope they make this right for you....keep standing your ground...these are lean times we are living in and every dollar counts

1low03gt 11-27-2010 09:23 PM

Keep on them,they think they can own us!!The stock 18" Gt rims might be pushing it,but i hope it works out in your favour seeing they keep screwing up!

5.0GTCS 11-27-2010 10:20 PM


Originally Posted by 1LOW03GT (Post 133793)
Keep on them,they think they can own us!!The stock 18" Gt rims might be pushing it,but i hope it works out in your favour seeing they keep screwing up!

I'm willing to pay more, and I did make that fact known to this guy that called me from the dealership,supposedly he's the " tire expert", he sounded surprised that I could not find any real review on these tires,or the fact the web site I did come up with does not even list thread wear index...for all I know they could be as low as 20,000km or as high as whatever! I also ran a tire search on their search engine that does NOT list, other than a fiesta any FORD products!
Apperently, these tires are supported by GM ... they go by the name; GT radial(s)... They may very well be a merging new company bringing new innovation to market,at what appears to be very reasonable cost to the end user... however, I don't feel conformable using ANY tire that in my opinion could be unsafe or somehow compromised.
I also found it suspect when I spoke to Adam about these wheels... he told me he would call me back after he spoke with the manager,BUT instead I get a call from some guy named "Dave" the tire expert and goes on to tell me that is are actually an incredibly great tire,says they had them on hand, but not BF Goodrich,so they used these Champiro.
I'm going to keep this simple, these tires are going back, I want nothing to do with this deal,and I'll get a full refund... then pick what package of rims/tires I want from Tire Rack.
My wife's cousin bought him self a set of 18" alloy's by Montegi shod with Michelin winter tires... shipping, HST,brokerage fees, tire disposal fee... all in to HIS door for $1,540. 12 spoke design in smoky gun metal.
They can get me a set of GT wheels with BF Goodrich skins, and Im willing to add $300 to round up $1500,and not a red cent more!
For reference, here's an addy;
:http://www.gtradial-us.com/gtradial/us/index.asp

SNAKEBITE 11-28-2010 06:07 AM

Damn I want that Champiro tire something bad now lol

5.0GTCS 11-28-2010 06:31 AM


Originally Posted by SNAKEBITE (Post 133804)
Damn I want that Champiro tire something bad now lol

The Champiro 228, released last year, was designed for low noise and comfort, as well as low rolling resistance and grip in wet and dry conditions. It is also considered a “green” tire as it uses no aromatic oils. < --- but you have to add your own perfume to it LOL... Sold to snakebite!!!! lol
:suicide:


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