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-   -   Sync, Updates, Troubleshooting (https://www.cmoc.ca/show-shine-audio-12/sync-updates-troubleshooting-16467/)

zeromod 08-21-2011 12:26 PM

Sync, Updates, Troubleshooting
 
With all new Mustangs coming out with Sync hands-free communication and voice command, I think it will be a good idea if we had a Thread dedicated to this subject as it is a fairly complicated system and it has a lot of potential.

So, with the approval of Mods, please post all your Sync related feedbacks, questions, concerns or tips here.
So , here is my question:
Has anyone run an update on their system yet? How easy or difficult was the process?

spdracer 08-21-2011 02:40 PM


Originally Posted by zeromod (Post 156216)
With all new Mustangs coming out with Sync hands-free communication and voice command, I think it will be a good idea if we had a Thread dedicated to this subject as it is a fairly complicated system and it has a lot of potential.

So, with the approval of Mods, please post all your Sync related feedbacks, questions, concerns or tips here.
So , here is my question:
Has anyone run an update on their system yet? How easy or difficult was the process?

Haven't had an update yet,is it possible that it would update automatically? Didn't see anything in the manual regarding updates. I currently use it for hands free with my cell and ipod.Love it!

zeromod 08-21-2011 03:10 PM

No, updates are done on line through syncmyride.com You have to register your sync system first, then you download system check on your computer onto a USB ,then take the USB to your car and install the content. After that, you bring back the usb and upload to syncmyride.com to report back of the software version and APPS , only then they will check to see if there are any updates available for your sync. Also, I think the newer versions 2011 and 2012 systems are upgradeable for adding new feathers in future.

Mine works flawlessly too, so I'm little hesitant to mess with it for now. But I already registered my Sync so they can notify me of any updates.

SNAKEBITE 08-21-2011 03:20 PM

My Dodge has the same sort of thing, different name and no updates yet.

DublDee 08-22-2011 10:55 AM

Good info....Stupid me, I didnt even know you could update like that, I thought it updated automatically.:?

SNAKEBITE 08-22-2011 03:39 PM

Modern not that modern lol

BadPony 09-04-2011 09:00 PM

Only problem i have with mine is sometimes it doesn't dial the right number on bluetooth with the windows open doing 140 on the hwy the chicks voice gets it wrong lmfao

Apocalypse Pony 09-05-2011 08:54 AM


Originally Posted by zeromod (Post 156232)
No, updates are done on line through syncmyride.com You have to register your sync system first, then you download system check on your computer onto a USB ,then take the USB to your car and install the content. After that, you bring back the usb and upload to syncmyride.com to report back of the software version and APPS , only then they will check to see if there are any updates available for your sync. Also, I think the newer versions 2011 and 2012 systems are upgradeable for adding new feathers in future.

Mine works flawlessly too, so I'm little hesitant to mess with it for now. But I already registered my Sync so they can notify me of any updates.

That sounds like something the dealer should be doing for you on brand new vehicles when you're in for regular service. I'm not saying you can't do it yourself, but you would think if you had a brand new car, they would do it for you as part of the service. What about those people who aren't that good with computers, but still have the system?

spdracer 09-05-2011 09:04 AM


Originally Posted by Apocalypse Pony (Post 157071)
That sounds like something the dealer should be doing for you on brand new vehicles when you're in for regular service. I'm not saying you can't do it yourself, but you would think if you had a brand new car, they would do it for you as part of the service. What about those people who aren't that good with computers, but still have the system?

Don't know what your dealership is like,the only thing I get for nothing is misery and aggravation. :bleh:

SNAKEBITE 09-05-2011 11:36 AM


Originally Posted by Apocalypse Pony (Post 157071)
That sounds like something the dealer should be doing for you on brand new vehicles when you're in for regular service. I'm not saying you can't do it yourself, but you would think if you had a brand new car, they would do it for you as part of the service. What about those people who aren't that good with computers, but still have the system?

My Hemi sales guy prorams everything for me, he's a tech geek:chacha:

BadPony 09-05-2011 12:06 PM

Ya, ford dealer here says that when there is updates they will program for me.

SNAKEBITE 09-06-2011 06:04 PM

great to hear that

Red Pony 09-06-2011 06:10 PM

Anyone know where the mic is? Hubby says he can hardly hear me when I'm using Sync. Not sure if the system uses the mic on the phone or if there's a separate one in the car.

roddy 09-06-2011 07:49 PM

This might sound retarded, but I think for best acoustics, the rear view mirror would be a good place to start looking for a mic.

SNAKEBITE 09-07-2011 04:31 PM

oh maybe that's it and I will have to check mine now. Mind you I have not had anyone complain when I use it

Red Pony 09-07-2011 06:59 PM

Good guess roddy. It seems to be on the top of the rear view mirror. I've checked out a few websites, including syncmyride, and other Ford owners have the same issue....which confirms that its not my exhaust being too loud :tup .

This is the solution according to syncmyride...
SYNC hears you through a microphone embedded in your rearview mirror. SYNC uses voice recognition technology to understand your requests.

Volume is controlled through your radio’s controls. Your speaking volume can be controlled through your mobile phone and the phone of the person you are calling.


So I guess I turn up the volume on my phone, which is already at its highest level. Although I did see an unhappy F250 owner say he has to turn up his phone volume each time he uses Sync because it defaults back to low.

thunderbolt 09-07-2011 07:19 PM

ummm... you said its your hubby has the hard time hearing you...and that's diff than usual???? jk teehee

Red Pony 09-07-2011 08:01 PM


Originally Posted by thunderbolt (Post 157284)
ummm... you said its your hubby has the hard time hearing you...and that's diff than usual???? jk teehee

Dammit!! Let me live in that oblivious world - where I believe that he really wants to listen to what I have to say. :rolleyes: LOL!

DublDee 09-08-2011 10:27 AM

We all really want to listen to what our wives are saying, but it's like an involuntary reaction.....she says shopping, I think BEER!.....She says shoes, I think new tires.....Really it's not our fault.:lol

SNAKEBITE 09-08-2011 12:06 PM

way to funny but I actually do listen to my wife and it has worked like a charm


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