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-   -   2coolperformance????? (https://www.cmoc.ca/general-mustang-tech-chat-46/2coolperformance-8186/)

GT 12B 03-21-2007 03:09 PM

2coolperformance?????
 
I am looking to hear from anyone that has purchased parts from 2cool and if there experience was + or -. I am thinking of getting tires and rims from them. I have not purchased much on line and very nerves with this being a big ticket purchase for me.

Let me know your thoughts
Thanks

MYSTANG aka DONNA'S 03-21-2007 03:23 PM

I know a few people that have and say they are great.I have talked to Spenc a few times and he is quite helpful..give em a shot!

BIZ 03-21-2007 03:23 PM

Hear nothing but postive things about Spence...Bottlfed deals alot with them and has never had any issues.

I will buying some parts next month off them.

TonyDee 03-21-2007 03:51 PM

I ordered the Cobra front brake kit from 2Kool and never had any problem. They keep you well informed about your order.

FlIpMoDe 03-21-2007 04:09 PM

I have dealt with Brent at 2kool and he will do his best to please. I bought my rims and tires from him. I have never heard a bad thing about him. There was one little defect in my rims and he was willing to give my money back no questions asked.

NOVI VERT 03-21-2007 07:47 PM

You will not find a better man to to deal with than Brent Spencer, i bought alot of parts off of him, you cant beat his prices, he isn't out to rape anyone, recently picked up a set of Weld prostars skinnies and fats, his price was better tax in and shipped than the nearest quote.


2KOOLPERFORMANCE=rockon: rockon: rockon: rockon: rockon: rockon:

89notchback 03-21-2007 09:39 PM

2kool? Where are they out of? Sorry I might have missed that one smack:

FlIpMoDe 03-21-2007 09:46 PM

I believe the Ottawa area

Most of his sales he ships the product

www.2koolperformance.com

GT 12B 03-22-2007 08:08 PM

Thanks for all the input I gave them a call today but they cant get the rims I am looking for. I wanted the deep dish Bullitt ones 17/9 and 17/10.5. They may have some in again by July so I am still looing I am running on winter rims and tires now and my regular tires are cracked and cant hold air.
Any sugestions on were else to get them without selling my kids.

White_Snake 03-22-2007 09:36 PM

Try www.themustangshop.ca

thier number is on their web site. give them a call and ask for matt.

Real good guy and great prices.

Also try steeda as well.
www.steeda.ca

MY02GT 03-23-2007 10:39 AM

I've bought some stuff from Spenc a while back. Super guy, great prices, and no BS. A lot of companies could learn a lot from him. I won't buy anything for my mustang from anyone but him now.

NXGHOST 05-05-2007 01:09 AM

Christ, I must have got them on a bad day!? I needed some Novi Parts and was told they were great to deal with. I asked if they were able to help and Spenc replied...

"I take it you didn't buy your Paxton from us but you want us to help you now with a bunch of small parts?"

"Had you bought the Paxton from us would have determined the deal you could receive for all this small stuff - I think that's fair"


I was a tad offended.............

2000BLKGT 05-05-2007 05:54 AM


Originally Posted by NXGHOST (Post 79766)
Christ, I must have got them on a bad day!? I needed some Novi Parts and was told they were great to deal with. I asked if they were able to help and Spenc replied...

"I take it you didn't buy your Paxton from us but you want us to help you now with a bunch of small parts?"

"Had you bought the Paxton from us would have determined the deal you could receive for all this small stuff - I think that's fair"


I was a tad offended.............

wow.....yikessmack:

2KOOL 05-28-2007 08:42 PM


Originally Posted by NXGHOST (Post 79766)
Christ, I must have got them on a bad day!? I needed some Novi Parts and was told they were great to deal with. I asked if they were able to help and Spenc replied...

"I take it you didn't buy your Paxton from us but you want us to help you now with a bunch of small parts?"

"Had you bought the Paxton from us would have determined the deal you could receive for all this small stuff - I think that's fair"


I was a tad offended.............



Let me address this please.

I want you all to know that we are VERY busy #1. We provide performance products for everything ATV to TOP FUEL, there is no company like this , not just in Canada, not just in North America, but The World and that's no B.S. When this business was designed and created back 5 years ago our priority was #1 to have the most products available to Canadians, #2 to provide the best pricing and #3 the very best service . To this date we are on the move, growing rapidly each year and comments like this one above are the exception I can assure you, and as the majority of the posts before it indicate.

I personally appologize if this individual was turned off by my own peronal 'honeset' cander and welcome them to call back in the future for help which I will personally provide. Please understand that we are over-whelmed with product requests , quotes and questions and when clients call at times to say or indicate they have pretty much purchased everything imaginable for thier projects elsewhere but then ask for our help for a few minor parts ( which may or may not be the case ) it's not out of the question ( putting yourself in our shoes for second please ) to simply say, why didn't your original dealer/sales dealer help you with these minor parts when they should have known you'd need or require them?

so again, do not take this wrong, there are more dealers than not that would not have given the time to even respond, but I personally feel 'in good business' that it was necessary to address this situation which again I can assure you is the 'exception' not the norm

All the Best to all of you working away with your rides/projects and please feel free to contact us for help in the future.

Please also note that times are changing and we do receive emails like - ( and I quote ) "if and only if you treat me like no other and your prices are unreal cheap I "may" buy from you so here is my parts list, I expect to hear back from you sooner than later! That was a direct email from a recent product request which I will tell you was instantly 'trashed'. We are dealers, trying to help all of you, we are not people you can treat like dirt or DEMAND from. ( which wasn't the case in any way from the individual who posted further above )

Again, all the Best to You All...

Go Sens!
Cheers
Spenc

PO10PONY 05-28-2007 09:00 PM

Well put Spence!!

Well put!!!!

2KOOL 05-28-2007 09:04 PM

Thanks Bro.... you can imagine how much it does for me to read all the positive posts which come from putting in just mind boggling hours, for years on end.. then to read something not so positive which u know at times u cannot help. Funny thing about the internet/emails etc... you never really 'know' the person on the other end and it's VERY easy to be misunderstood etc etc.. had the individual above called and spoke with me directly I can assure you that would have NEVER been written online.

and the band played on...

Cheers and thanks to so many of you who realize we're working hard to help you all

Dean85GT 05-28-2007 09:38 PM

Im about to buy a set of struts from him. Ive dealt with him several times in the past and have no complaints thus far. Keep up the good work

Mach1Chris 05-29-2007 07:08 AM

I gotta say that 2kool went above and beyond with me for a small purchase. I had mentioned a while back to the gf that I wanted the locking bullet lug nuts that they had on their website but didn't think anything of it. A month ago I emailed them to find out about shipping on them and got a reply asking me if I wanted the ones currently on the site or the locking ones I'm talking about (I had them written down).

I replied back that I was looking for the locking ones and never heard back.

Well, turns out that Spenc noticed that my postal code was the same as a postal code for someone else who was ordering the same thing as a birthday gift. He emailed that person and it turns out that other someone was my gf. Also, the exact product had changed (locking to non-locking or something), but Spenc went out and tried to find a source for the ones I wanted and managed to.

So, long story short. I'm wondering why this guy isn't bloody replying and in the background he put a stop on shipping out the other ones my gf ordered and he's scheming with my gf to get the ones that I want. Birthday comes around, and all makes sense.

Now that's customer service ;) They will definitely be getting my business when I need some more parts.

NXGHOST 05-29-2007 05:43 PM

Spenc, trust me.... I have heard nothing but good about 2kool. This is why I was sorta shocked when you replied. Heck, your prices are so good I was sure I was going to get a good deal through you also. I was coming to you needing about $350 in parts so I figured this would not be an inconvenience. I bought the Blower used so I had no dealer to go back to. Put yourself in my shoes though, if a vendor answered with that cocky responce you would likely tell em to F-Off also! LOL.

I'll take you off my list. ;)

88convgt 05-29-2007 08:07 PM

Spenc was great to talk with and to deal with on my parts. Shipping was fast and products were packaged well and I would deal with his company again no question about it.

Chris give him a call again.

NXGHOST 05-29-2007 08:17 PM

I need a bunch of ATV shizzle.....

2KOOL 05-29-2007 10:19 PM


Originally Posted by GT 12B (Post 77038)
Thanks for all the input I gave them a call today but they cant get the rims I am looking for. I wanted the deep dish Bullitt ones 17/9 and 17/10.5. They may have some in again by July so I am still looing I am running on winter rims and tires now and my regular tires are cracked and cant hold air.
Any sugestions on were else to get them without selling my kids.


Not sure if you got set up or not but these rims I believe are back in stock at the supplier. There was some early season B.S going on about sale-a-bility but the green light is apparently back on.

Give a holler and we'll help you. Most of the Mustang Specials are on our main ONLINE SPECIALS page.

Cheers
thumb:

2KOOL 06-21-2008 12:09 AM

Hope you are all doing well

SNAKETAMER 06-21-2008 02:26 PM

Love the KDW II's...Thanks again, Spence!!!

skidad62 06-21-2008 10:11 PM


Originally Posted by 2KOOL (Post 95487)
Hope you are all doing well

Lovin my Magnflow catback you sold me! Thanks again!

2KOOL 06-21-2008 10:47 PM

actually guys, don't beat me with barb'd log but once 1FUN TOY is finally complete in thanks to all our sponsors, I think I'm going to pick up a Z06

was debating another future Mustang Project but just can't get past the KOOL lines of the new series Vetts.

of course I want a 35' Fountain Lightning, waterfront property, a live in nymphomanic orphan millioniare girlfriend, world peace and snow to the eastrophs for every winter until I perish but........

on a sad note - sad day in the NHRA with Scott Kalitta's death - very sad and what a horrific crash!!

PS: took a minute last night to say "hey" to everyone on the GTAMC also but saw this morning the post was deleted?? pretty 'tight' admin over there, wasn't exactly selling anything. Guess it's PAY or get lost , maybe that's why half their sponsors have left in the last year. Noticed their sponsor board is at least cut in half since we were advertising on there last year. Oh well, made allot of great clients. If that's the way they are going to run the show maybe we'll jump on here to help you all out

Stang Illusions 5.0L 06-22-2008 04:36 AM

Nice to hear from you again Spence. It was great doing business with you.
enjoy the Z06 its a nice machine.

letnan 08-02-2008 09:31 AM

I think 2KOOL is in Prescott Ont.

Not4you 08-13-2008 10:13 PM

Hey Spence, great to hear from ya again. Any new redbull stories??

I cooked my brakes at Mosport and Dunnville so I'm going to need to get in touch for some new stuff.

letnan 08-15-2008 06:57 AM

Hi Spence do you guys have a store in Prescott that I can go to?


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