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1st issue with the new ride

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Old Oct 28, 2010 | 09:02 PM
  #11  
Ray Spencer's Avatar
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Joined: Dec 2007
Posts: 2,437
From: Sherwood Park, Alberta
Originally Posted by SNAKEBITE
I find that a fair percentage of salespeople are product deficient and some are just plain dumb. One sales guy had no idea how to drop the soft top on our new Jeep so my wif
e showed him. I will say this guy was by far the worst I have come across as the above situation was the tip of the iceberg and well they ended up firing him. I was his last sale tehehe.
In the fall of 2004 I went to the dealership to pre-order by 2005. The sales staff had no information at all on the new mustang even though Ford was airing the new mustang commercials. I handed the sale person I dealt with a file roughly an inch thick ( from information I gleaned on mustang sites) and left it with the dealership for any other customers with inquiring minds on the S197. I never did get a thank you from the dealership. People should know the product they are selling an organizations should make sure that their staff have knowledge about the vehicle and service info also.
Old Oct 30, 2010 | 04:22 AM
  #12  
Apocalypse Pony's Avatar
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Joined: May 2009
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From: Maple Tree, Branch #2 above the rope swing
Don't hate the playah, hate the game.
Old Oct 30, 2010 | 01:12 PM
  #13  
Ray Spencer's Avatar
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Joined: Dec 2007
Posts: 2,437
From: Sherwood Park, Alberta
Originally Posted by Apocalypse Pony
Don't hate the playah, hate the game.
You are quite right, it is a game.
Old Oct 30, 2010 | 01:48 PM
  #14  
SNAKEBITE's Avatar
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Joined: Feb 2005
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From: Calgary
Originally Posted by Ray Spencer
In the fall of 2004 I went to the dealership to pre-order by 2005. The sales staff had no information at all on the new mustang even though Ford was airing the new mustang commercials. I handed the sale person I dealt with a file roughly an inch thick ( from information I gleaned on mustang sites) and left it with the dealership for any other customers with inquiring minds on the S197. I never did get a thank you from the dealership. People should know the product they are selling an organizations should make sure that their staff have knowledge about the vehicle and service info also.
I have found this with Ford GM Toyota Volkswagen Chrysler re last line. I am sure salesmen have a lack of product knowledge with the rest of the automakers its just I have not bought any Nissans Audi's Bimmers etc




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