DaSilva dyno tune update
 

Just joined.
One of your members suggested i join to share my story here which might save some of you some grief in the future.

Dyno tuned at DaSilva racing July 22, 2005.
Modular Depot mail order tun 254rwhp/295tq
DaSilva custom dyno tune 257rwhp/297tq

Deago(sp) did a test drive and got detonation.
Asked if i was running 94. I said no, i was using 91 because i wanted a 91 tune. He said i should use 94 to cure the detonation and sent me on my way.
Filled up with 94 - detonation still tremendous from 3K up.
I paid DaSilva $172.oo for :

1. a $172 custom dyno detonation tune;
2. to find out DaSilva could not improve on the mail order tune i got from Modular Depot; and
3. to know my car makes 254rwhp/295tq

Props to Modular Depot.

FFWD to last weekend i tried the DaSilva tune i paid $172 for.. only this time i filled with 94 octane and a bottle of octane booster to cure the detonation they sent me home with and told me that more octane would complete the tune.

Only thing that happened during the 3 mins and 10 blocks i drove with the DaSilva tune was coolant totally boiled over all steaming like when my intake blew.. coolant resevoir totally spilled over. Pulled over, let the smoke clear, loaded ModularDepot tune and everything was fine after that.

My car has been stinking of coolant ever since.. the next morning i noticed coolant and air bubbles seeping from between the passenger side head and the engine deck.

10 hour round trip drive.. 172$ for detonation tune.. and now a blown head gasket.

Dealing with DaSilva has been expensive.

This isn't intended to be a bashing thread.
I've made it as factual as possible.
I'm talking the time to post this here to share my story in the hopes i may save some unessary grief to others.

Mike

Did you contact DaSilva to see why this happened?

I am curious to see what they say, my brother use to deal with them many years ago but now with computers running most of the car it is a different story.

And did you contact them to rectify the problem?

I remember seeing this thead some time back and suggested then that the author contact DaSilva's.

No kidding. If this person was part of the site maybe let it fly but to come on here just to do that and not even contact the shop? :rolleyes:

July 23rd to be exact here
http://forums.modulardepot.com/showt...threadid=65805

I did post on the toronto mustang board but was told by management that nobody could say anything that doesn't promote DaSilva.

I did not contact him.
Getting restitution would be more aggrevating and likely disapointing than it could be worth.. considering i live in Ottawa.
The cost of fuel alone would outweigh the benefit of a second chance tune which is highly unlikely.

My point is, did you just sign up here to say that?

You don't feel theres any valuable information in this post?

Does this post offend you?

I been lurking for a while.
When a member here suggested i join to share my story i figured why not.

You'll find similar post on Coral, Stangnet, Mustangworld, MD, Midnightruns and host of others (but not on the GTA board, they promptly deleted it in violation of their "don't say anything bad about DaSilva" policy.

You'll also find posts outlining other experiences and opinions on Mustang ownership like; where to go for good craftsmenship, feedback on the mods i have on the car and mods i haven't bought and the reasons why based on research and many praising shops that have treated me good.

Does everyone get so defensive on negative feedback of Ebay users, parts suppliers or the Ford Mo company?

Nobody is defensive, but to join a forum just to give a shop bad press?

I think telling people what happened is good, you could have gone about it better so that it doesn't come off like you have a vandetta. Being active in the forums then posting your story would have made it much more credible.

Posting my opinion on longtubes and pulleys first would have made my experience with DaSilva more credible? I suppose i shoulda upped my post count too...
I don't know how much more factual i can get.

If you got a negative vibe from my post, it's probably because it's not a positive revue.

Buddy, I don't care about your bad review. I will say again, I think things like this need to be said. I do not shop at DaSilva. Never have, never will.

My opinon was just that if you want to seem more credible, this statement would have been better coming from an active forum member. Don't read into it anymore than that.

I read his thread on Corral, and he's been a member of the GTAMC for a couple years... so what if his first post was a negative one towards a shop. Let him express himself, it's not like he's being unreasonable.

Can't blame the guy for wanting to get the information out there to a LOCAL site. Telling a whole bunch of people from Arizona isn't going to do anything to help future customers of the shop he's had problems with.

That being said, I'm not taking anybodies side in this, just saying my piece.

I agree with 5point.

If the CMOC is the place where you can say what can't be said on the GTAMC...who cares if it's his 1st post or his 500th.

Sorry to hear your luck Try Me.

Hoping she gets fixed and running smooth. :tup

I really did not mean to come off offensive, I was curious if you phoned them up to see why that tune was not working properly.

Ditto for me, no offense intended and or implied.
Even after this much time you should call and let them know whats happened.
Has the engine since been fixed?

Most forums that have sponsors will probably delete negative posts, they pay the bills :wink:

I think no matter how good someone or someplace is no one is perfect, we all make mistakes. It's a tough situation being that far from them and having that problem, to bad they could not resolve it.......but it is kind of hard if they didn't know this happened if you didn't contact them.

You have more patience then me :biggrin:

I do sympathize.

Good info to know. everybody makes mistakes and it would be nice if you would let them correct it but you're just too far away
i guess the bottom line is they shouldn't have fudged up that bad in the first place

I don't think he expects tons more power just a vehicle that actually runs
:LOL:

I dont see his post being negative, he didn't bash DaSilva in any way shape of form, nor did he cut them up. He simply stated what occured and what sort of craftsmanship he was gettting.

To be honest with you, DaSilva should be paying for any repairs needed, and should be including a free tune.

Call me crazy but I dont think a bottle of octane boost is a way to get rid of such an issue.

Hope you get everything sorted out :tup

Well said :tup

Let's see if I can identify what might have gone through Try Me's head during this...might answer a few questions with regard to calling the shop.

1) makes the long trek to the shop expecting awesome results
2) shop "tunes" the car and it runs like s h i t
3) shop tells him no worries...run better gas :banghead:
4) leaves shop thinking "not overly impressed"
5) gets home and thinks "but everyone raves about these guys"...better run the "good" gas
6) runs the gas based on the shop's advise and whammo
7) should've stuck with "not overly impressed" and called it a day

Why the hell would you call the shop back to say "I left unimpressed...but based on every thing I've heard, I thought I'd still follow your advise...now I'm totally pissed cause my motor is fugged...so how about you fix my car now". :banghead:

Nah...calling the shop won't do squat in this scenario...if you feel the shop's efforts on your car were lack-luster (regardless of the shop)...taking it back to them to fix is not going to happen.

I feel for him. Friend blew his motor shortly after his tune. (different shop, not from Dasilva). Basically its not the tuners fault it happened. When you mod your car (or in my friends case, SC) you have to expect things will break regardless of the tune.

Good luck with your car. And hope you have better luck with future tuners.

2000BLKGT's description is accurate. :banghead:

:laughhard :laughhard :laughhard re: your last line

That's Bull F'n shitte. Call DaSilva and tell them to fix your car!! They f'ud up and thats all there is to it. Drive over there in a rented Mustang and blow the place up. When a dealer has equipment to do tuning, they better know what they're doing. This isn't the first bad tuning experience I heard from these guys. They sell parts to anyone who has cash and offer tunes at competitive prices so they should know what they're doing!!

Call the BBB, call the FBI, hell even call Osama Bin Laden, but they should fix YOUR CAR!!!

I don't think you have to go that far but keep in mind there are other shops around that claim to do great tunes but have yet to prove it, I'm waiting.

Modded parts = no warranties (even FRPP).

That said...it doesn't make sense to me to post this experience until after you have contacted any business to give them the opportunity to rectify the situation. I have two folders on my hard drive: one with responses to my letters to companies where they have responded to me in situations where I had issues with a product/service (and I go straight to the top), and the second where they have opted not to stand behind their product or service.

The latter I can complain about/report/not deal with again but I have at least given them the opportunity to deliver on the service or product promise to me, their customer.

Please note I'm not making a comment about any particular shop here but referring to a broader range of companies (including Fortune 500 multinationals) I have provided service/product experience feedback to.

Custom tuned chips aren't performance parts especially when the shop "makes" the tune they are responsible for it, no?

if someone fucked up my car that bad and recommended octane booster to fix a tune, I wouldn't go back either. especially if I lives hundreds of miles away

I don't know about that
If distance was a problem or I couLd not leave my car anywhere until it was completed to my satisfaction then I would look at closer options. I feel for the guy but I think the value is limited until you can say the other side chose to do A or B or neither in response. Especially in a car where the process is an iterative one.

Btw, isn't anything better that stock = performance? At least that's how our insurance companies looks at it...lol!

I do luv this forum for its freedom to express one's opinion. The venting tends to ease the pains of learning from one's wallet

Keep up the good work Fellas :tup

Try ME, ... sorry about your luck, (DASILVAS, he has actually done fine by me), but Have had another dyno place smoke a set of rings in my 289 for me, so it is basically a hit and miss I think.